About Us

Explornatura was born in 1999, when a couple of adventure sport enthusiasts fulfilled their dream by combining years of work and experience. We based our company in the Turrialba Valley, about 40 km east of San Jose, in the heart of adventure country. Now with more than 15 years of experience in the Tourism Industry, Explornatura is an established company, led by professionals who provide their services to both national and international tourists. As an agency, besides offering our own tours, we specialize in creating customized itineraries based on the needs of our customers; around the country, combining adventure, nature and culture that characterize Costa Rica. Recognizing that our true office is the outdoors has led us to adopt practices through which we strive to maintain and better the natural environment. In addition to the tours and services that we offer as an adventure travel agency, we are also committed to supporting  the local communities in which we operate. With these sustainable practices we are able to operate successfully while ensuring that there are plentiful resources for future generations. With that said, our primary goal has always been to provide a fun and exciting way to explore this beautiful country. It was in this spirit that we started Explornatura and it is in this spirit that we still operate to this day.

If you are driving from San Jose to Turrialba, you need to use Route Number 2 to Cartago, When you are in Cartago you need to take Route Number 10, which takes you directly to Turrialba. Our Office is 25 meters West from Wagelia Hotel in Turrialba Downtown.

Terms of Service

Reservation, Payment, & Cancellation Policies One Day tours

In order to guarantee your reservation for a tour we require a valid credit card number or payment in full. If you cancel more than 15 days before the day of the tour, we will refund 50% of the total price.

If you cancel fewer than 15 days before the start of the tour, there won be refund and we will charge your credit card for the tour price. We reserve the right to cancel, change, or substitute the tour for another similar activity with regards to safety issues (weather, water levels, etc.). If the tour has already started and must be cancelled due to safety issues, there will be no refund. If the tour is cancelled before it starts due to safety issues, you will have the option to reschedule the tour for no extra charge within one year.

Payment Policy

The balance on the total trip cost must be paid in full 90 days prior to the start date of your trip. For reservations made fewer than 90 days before the start date of the trip, full payment is required to secure your reservation.

Return Policy

Cancellation Policy

In the case of cancellations 90 days or more prior to the start date of the scheduled trip, there is a full refund less your deposit. If we receive your cancellation 45 days or more prior to the start date of the trip we will refund 50% of what you have paid, less the deposit. There will be no refund for cancellations made fewer than 45 days prior to the start date of the trip.